The Jungle Market was designed to ensure a safe and successful workplace every time. We have implemented the following trust and safety measures to ensure your experience on the platform is a pleasant one.
Both buyers and freelancers have the opportunity to rate their experience and provide a verified review once an order has been marked as completed.
Verified reviews make it easy for both buyers and freelancers to see what it is like to work with that person based off of previous user experiences.
All freelancers on the Jungle Market go through an application process and need to be approved by a Jungle Market Representative before being granted access to create a listing.
Our vetting process goes through the freelancer’s past work experience, professional expertise, portfolio, education, training, and work process.
Safely communicate in real-time with any user on the Jungle Market through our secure messaging system.
Keep all communication inside the marketplace to ensure a safe and successful workplace everytime.
All payments processed through the Jungle Market are held in escrow with our payment gateway Stripe.
This ensures the buyer only pays when they are satisfied with the work and the freelancer gets paid as soon as the work is marked as completed.
We use Stripe as our payment gateway for all transactions. All credit card numbers are encrypted on disk with AES-256.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
The Jungle Market values your privacy. Your personal details are secure at all times and are never shared with any third parties.
Credit card details are never stored during a transaction and Jungle Market admin or freelancers can't access any credit card information in the app.
Dedicated Customer Support
If you need a hand, our friendly and knowledgeable support staff are here to help.
Whether you’re new to selling on Amazon or an experienced freelancer, rely on us to answer all your Jungle Market questions.