How do I get paid?

All payments to freelancers are processed directly into the freelancer's bank account by our payment processor, Stripe.

Note: If you have not already set up your direct deposit banking information  please read this article.

Once a customer successfully enters their credit card details and completes the purchase you will have exactly 3 days to accept or reject the order. If the order is accepted within 3 days the money is captured from the customer's credit card and the funds are put on hold in Stripe.

After the customer is happy with the work and has ‘Marked Order Completed’ the funds will be directly deposited into the freelancer's bank account within 7 days.

Even if the transaction is marked as completed immediately, the money will appear in the freelancer's bank account after a minimum of 7 days.