Buyer Help
The most popular questions and answers about buying on the Jungle Market.
- How much does the Jungle Scout Market cost a buyer?
- How does the Jungle Scout Market screen freelancers?
- How do I search for freelancers?
- What should I look for in a freelancer?
- How can I contact a freelancer?
- A freelancer asked for my email, should I give it to them?
- How do I place an order?
- Can a freelancer create custom orders for me?
- What is the processing fee for?
- Why was my payment declined?
- How are my credit card details protected?
- Are my payment details stored during a transaction via Stripe?
- Does Jungle Scout Market issue invoices?
- When will I be charged for the services that I purchase?
- How do I mark an order as completed?
- When should I mark an order completed?
- How do I leave a freelancer a review?
- What do I do if I’m unhappy with my order?
- What are some tips for success?